About the Job

Team Members are responsible to craft and deliver menu items with consistency and care. They look for ways to serve customers and teammates well. A successful team member might have the following qualities: kindness, initiative, teachability, strong work ethic, good social/emotional awareness and a decent sense of humor.

Basic Responsibilities

• Serve customers with personalized attention: Greet customers promptly, make recommendations, engage conversation, show hospitality, and handle every order with urgency and accuracy.

• Demonstrate a commitment to learn barista and culinary skills

• Consistently follow recipes and procedures

• Receive orders by phone, in-person and online

• Deliver orders promptly and accurately

• Stay informed of product offerings, process changes and promotions

• Restock and complete prep work according to checklists

• Receive inventory orders and stock shelves

• Clean and support maintenance of equipment, smallwares, workspaces and guest spaces

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Employee Experience / Perks

• Positive team environment

• Employee-managed tip outs

• Time and half pay on holidays

• Employee discount - 40% off

Practical requirements

• Valid driver’s license and reliable transportation

• Able to lift and carry up to 40lbs

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Experience requirements

• Barista or other service experience is desirable, but not required

• Experience working on a team is preferred

• Minimum 1 year work experience OR consistent volunteer responsibility (any area) is required